{"id":3826,"date":"2019-03-25T17:36:08","date_gmt":"2019-03-25T16:36:08","guid":{"rendered":"https:\/\/www.wel-com.fr\/blog\/?p=3826"},"modified":"2019-03-25T17:41:06","modified_gmt":"2019-03-25T16:41:06","slug":"reserver-billet-de-train-sncf-facebook-messenger-whatsapp","status":"publish","type":"post","link":"https:\/\/www.wel-com.fr\/blog\/reserver-billet-de-train-sncf-facebook-messenger-whatsapp\/","title":{"rendered":"? R\u00e9server un billet de train SNCF avec Facebook Messenger et WhatsApp ?"},"content":{"rendered":"

Saviez-vous qu’Il est d\u00e9sormais possible de r\u00e9server un billet de train directement depuis les applications Facebook Messenger et WhatsApp ?
\nLa SNCF a annonc\u00e9 l\u2019int\u00e9gration d\u2019une fonctionnalit\u00e9 \u00ab r\u00e9servation et achat \u00bb dans OUIbot, son robot conversationnel qui est \u00e0 votre service 24h\/24. R\u00e9server un billet de train SNCF dans Facebook Messenger ou WhatsApp, c\u2019est facile. On vous explique comment proc\u00e9der.<\/strong><\/p>\n

Il suffit d\u2019engager la conversation avec le chatbot<\/strong> qui est disponible sur le site de la SNCF<\/strong>, mais aussi sur Facebook via la\u00a0page OUI.sncf<\/strong><\/a>. D\u00e8s le d\u00e9marrage de la conversation, vous \u00eates accueilli par le message \u00ab\u00a0Dis-moi o\u00f9 et quand tu souhaites partir, je m\u2019occupe du reste ! \u00bb<\/em>.<\/p>\n

Comme vous pouvez le voir sur les captures ci-dessous, il suffit d\u2019envoyer un message comme \u00ab\u00a0R\u00e9server un billet pour Paris\u00a0<\/strong>\u00bb. Ensuite, poursuivez la conversation jusqu\u2019au bout avec le robot conversationnel (ou chatbot) de la SNCF, Ouibot.<\/p>\n

En quelques secondes,\u00a0 plusieurs choix de trajets<\/span><\/h2>\n

 <\/p>\n

\"\"<\/p>\n

\u00c9GALEMENT DISPONIBLE VIA WHATSAPP<\/h2>\n

A noter qu’une conversation similaire est \u00e9galement possible sur WhatsApp<\/strong>. Pour entrer en relation avec robot, il convient d’abord d’ajouter son num\u00e9ro de t\u00e9l\u00e9phone (07 50 65 10 25)<\/strong> \u00e0 vos contacts.
\nApr\u00e8s avoir choisi votre billet sur cette application mobile appartenant \u00e0 Facebook, vous serez redirig\u00e9 vers le site OUI.sncf pour payer.<\/p>\n

\"\"<\/p>\n

Le bot de la SNCF parle \u00e0 50 000 utilisateurs chaque mois<\/h2>\n

\u00ab\u00a0Renforcer notre partenariat avec Facebook nous permet d’utiliser toutes les opportunit\u00e9s du num\u00e9rique en proposant plus d’instantan\u00e9it\u00e9, de r\u00e9activit\u00e9 et de simplicit\u00e9 \u00e0 nos clients\u00a0\u00bb<\/strong>, a comment\u00e9 le directeur produit et innovation de e-voyageur SNCF et de oui.sncf, Beno\u00eet Bouffart, cit\u00e9 dans un communiqu\u00e9.<\/p>\n

Selon la SNCF, Ouibot, qui a \u00e9t\u00e9 d\u00e9ploy\u00e9 en 2016 sur Messenger sans la fonction r\u00e9servation et achat, \u00e9change mensuellement avec 50 000 utilisateurs. Il \u00e9tait par ailleurs d\u00e9j\u00e0 possible de r\u00e9server un TGVMax par ce moyen depuis 2017.<\/p>\n

 <\/p>\n

\n

POUR NE RIEN RATER DE NOS PROCHAINES ASTUCES MOBILES, RESTEZ BRANCH\u00c9S SUR\u00a0WELCOM\u2019 NEWS<\/a>\u00a0!<\/strong><\/h2>\n

Retrouvez-nous les r\u00e9seaux sociaux !<\/strong><\/p>\n

\"facebook-icon\"<\/strong><\/a>\u00a0\u00a0\"twitter-icon\"<\/a>\u00a0\u00a0\"youtube-icon\"<\/a>\u00a0 \u00a0\u00a0\"linkedin-icon\"<\/a>\u00a0<\/strong>\"instagram-icon\"<\/a><\/h2>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Saviez-vous qu’Il est d\u00e9sormais possible de r\u00e9server un billet de train directement depuis les applications Facebook Messenger et WhatsApp ? La SNCF a annonc\u00e9 l\u2019int\u00e9gration d\u2019une fonctionnalit\u00e9 \u00ab r\u00e9servation et achat \u00bb dans OUIbot, son robot conversationnel qui est \u00e0 votre service 24h\/24. R\u00e9server un billet de train SNCF dans Facebook Messenger ou WhatsApp, c\u2019est […]<\/p>\n","protected":false},"author":2,"featured_media":3847,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0},"categories":[5],"tags":[],"yoast_head":"\nR\u00e9server un billet de train SNCF avec Facebook Messenger et WhatsApp<\/title>\n<meta name=\"description\" content=\"Saviez-vous qu'Il est d\u00e9sormais possible de r\u00e9server un billet de train directement depuis les applications Facebook Messenger et WhatsApp ?\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.wel-com.fr\/blog\/reserver-billet-de-train-sncf-facebook-messenger-whatsapp\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"R\u00e9server un billet de train SNCF avec Facebook Messenger et WhatsApp\" \/>\n<meta property=\"og:description\" content=\"Saviez-vous qu'Il est d\u00e9sormais possible de r\u00e9server un billet de train directement depuis les applications Facebook Messenger et WhatsApp ?\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.wel-com.fr\/blog\/reserver-billet-de-train-sncf-facebook-messenger-whatsapp\/\" \/>\n<meta property=\"og:site_name\" content=\"Welcom\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/welcom.telephonie\/\" \/>\n<meta property=\"article:published_time\" content=\"2019-03-25T16:36:08+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-03-25T16:41:06+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.wel-com.fr\/blog\/wp-content\/uploads\/2019\/03\/ouisncf-messenger-facebook-whatsapp.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1013\" \/>\n\t<meta property=\"og:image:height\" content=\"489\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Nathan\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@welcom_fr\" \/>\n<meta name=\"twitter:site\" content=\"@welcom_fr\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Nathan\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.wel-com.fr\/blog\/reserver-billet-de-train-sncf-facebook-messenger-whatsapp\/\",\"url\":\"https:\/\/www.wel-com.fr\/blog\/reserver-billet-de-train-sncf-facebook-messenger-whatsapp\/\",\"name\":\"R\u00e9server un billet de train SNCF avec Facebook Messenger et WhatsApp\",\"isPartOf\":{\"@id\":\"https:\/\/www.wel-com.fr\/blog\/#website\"},\"datePublished\":\"2019-03-25T16:36:08+00:00\",\"dateModified\":\"2019-03-25T16:41:06+00:00\",\"author\":{\"@id\":\"https:\/\/www.wel-com.fr\/blog\/#\/schema\/person\/eaac09f93b9154bf230f374c6a43f884\"},\"description\":\"Saviez-vous qu'Il est d\u00e9sormais possible de r\u00e9server un billet de train directement depuis les applications Facebook Messenger et WhatsApp ?\",\"breadcrumb\":{\"@id\":\"https:\/\/www.wel-com.fr\/blog\/reserver-billet-de-train-sncf-facebook-messenger-whatsapp\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.wel-com.fr\/blog\/reserver-billet-de-train-sncf-facebook-messenger-whatsapp\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.wel-com.fr\/blog\/reserver-billet-de-train-sncf-facebook-messenger-whatsapp\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/www.wel-com.fr\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"? 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